Terms

Terms and Conditions

We really believe that you will find your purchase from us to be satisfactory and that you will find our chocolates fresh and of top quality. If, for any reason, you do not believe our chocolates are among the best you have ever tasted, simply return the rest of the package to us for a full and unconditional refund. We stand behind our products fully, and we strive to offer the best customer service possible.

Ordering Instructions

Make your selections from the Shop Online Store page or from the sidebar menu that lists each item we have for sale on our site. Many items have a choice of box size and mix of chocolate. Pick the options you desire and add them to your shopping bag by clicking the 'Add To Bag' button. Once an item is in the cart, it can be deleted, or you can change the quantity. The shopping bag logo in the header will show you the amount of your order less shipping and taxes as you put items in your cart. When you have finished shopping, it is time to checkout.

During checkout, you will be asked for billing address information. Enter the current billing address for your credit card here. You can also enter a separate shipping address if you desire. Then, enter your credit card information using the name that is on the card. All the information must match before the transaction will be accepted by your credit card issuer. Please enter an email address that you monitor in case we need to contact you about your order.

Corporate Responsibility

DeFluri’s Fine Chocolates is committed to protecting and improving the environment. We strive to minimize waste and recycle packaging materials. Where possible, we use packaging that is made from recycled materials. We have an active recycling program in our facility where we take advantage of local recycling initiatives including the recycling of all kinds of paper, glass, plastic bottles, cardboard, electronics, clothing, packaging material, and metal.

Ordering Terms

All orders are subject to acceptance. We accept Visa, Master Card, American Express, and Discover credit cards. Payments for orders must be successfully processed through our credit card merchant account and these transactions are subject to acceptance by our bank. To protect us and to protect you in case your card information is stolen, our shopping cart and merchant bank accounts are set for maximum security.

Service

We will ship your order according to our shipping policies on our shipping page. If we receive your order by noon, we can usually get your order out the same day it comes in, subject to weather conditions, destination, and how many orders are in front of yours. See our shipping page for details on hot weather destinations. Our peak shipping periods are the sixteen days before Christmas, the first thirteen days of February, and the weeks before Easter and Mother's Day. During these times, there may be a delay of one or two days before your order can be processed and placed into a shipping channel.

Express Shipping

See our Shipping Page for complete details on this service.

epirts
Monday - Thursday 10 AM - 6 PM EST
Friday 10 AM - 6 PM
Saturday 10 AM - 5 PM
Sunday 2/11 Noon - 4 PM
Closed September 9, 10, and 11. Open 11 AM - 5 PM Sept 13 and Sept 15.